Effective Date: 01/01/2024
This Privacy Policy describes how Federal Benefits Office ("we" or "us") collects, uses, and discloses your information when you visit our website or use our financial services. We are committed to protecting your privacy and handling your information in an open and transparent manner.
Information We Collect
1. Personal Information:
- Identity Data: Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account details, payment card details, and other financial information.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
2. Non-Personal Information:
- Technical Data: IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website and services.
How We Use Your Information
- To provide our services: We use your information to respond to your inquiries, process transactions, and provide you with the products and services you request.
- For marketing purposes: With your consent, we might send you information about our services, promotions, and news. You can opt out of these at any time.
- To improve our website: We analyze how users interact with our site to enhance user experience and functionality.
- Compliance with legal obligations: We use your data to comply with laws, regulations, and legal processes, including responding to lawful requests from public authorities.
Sharing Your Information
We may disclose your information in the following scenarios:
- Service Providers: We engage third parties to perform functions on our behalf, like payment processing and website analytics.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If we or our assets are acquired, or if there's a merger or similar corporate transaction, your data might be transferred as part of the deal.
Your Rights
Under data protection laws, you have rights concerning your personal data:
- Access: Request access to your personal data.
- Rectification: Request correction of the personal data that we hold about you.
- Erasure: Request deletion of your personal data where there is no good reason for us continuing to process it.
- Restriction: Ask us to suspend the processing of your personal data.
- Object: Object to our processing of your data where we are relying on a legitimate interest (or those of a third party).
- Data Portability: Request the transfer of your personal data to you or to a third party.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or you wish to exercise your rights, please contact us at:
Federal Benefits Office
By using our website, you agree to this Privacy Policy. If you do not agree to these terms, please do not use our site.